Offers, Rewards & Terms & Conditions

01. About These Offers

These Offer Terms & Conditions apply to eligible promotions, shopping rewards and customer benefits made available through Quick24, operated by Umekart Internet Private Limited.

The benefits described here are Quick24's regular offers while they remain active and displayed on the Platform.

Seasonal, festival, brand-specific or limited-time promotions are not automatically included in these regular offers. Such promotions, when introduced, may have separate published terms and validity periods.

02. 50 Welcome UME Coins on Signup

1. A genuine first-time customer who successfully registers and verifies a new Quick24 account is eligible for 50 Welcome UME Coins.
2. The Welcome Reward is available once per eligible customer.
3. A purchase is not required merely to qualify for the registration reward.
4. Welcome Coins are credited to the eligible customer account through the supported reward system.
5. Duplicate, fraudulent, automated or artificially created accounts are not eligible for repeated signup rewards.
6. Welcome Coins are promotional loyalty credits, not withdrawable cash.
7. Coin redemption is subject to the wallet rules and limits available on the Platform.

03. Refer & Earn 50 UME Coins

1. An eligible existing Quick24 customer may invite a new customer using a valid referral link or code supported by the Platform.
2. The referring customer is eligible for 50 Referral UME Coins when the invited new customer successfully registers and the referral is verified.
3. Sharing a referral link or code alone does not qualify for the reward.
4. The referred customer must be a genuine new customer and must meet the applicable registration requirements.
5. The referred customer may separately receive 50 Welcome UME Coins under the signup offer.
6. Self-referrals, duplicate accounts, fake registrations and manipulated referrals are not eligible.
7. Eligible rewards are credited after successful referral verification and processing.
8. Referral benefits are subject to the referral feature being available and active on Quick24.

04. Extra 2% Discount on Online Payment

1. Customers choosing an eligible online payment method receive an additional 2% discount on the qualifying product subtotal.
2. The discount is calculated after applicable standard product discounts and eligible promotional price reductions.
3. Shipping charges, COD charges, handling fees and other separately charged non-product amounts are excluded from the 2% calculation.
4. The benefit applies only when an eligible online payment is successfully completed.
5. Cash on Delivery orders do not qualify for this additional online-payment discount.
6. The applicable discount should be reflected in the checkout amount or corresponding order summary.
7. Failed, unauthorised, cancelled or fraudulent payments do not qualify for the benefit.
8. Any product exclusions or offer-combination restrictions must be disclosed before purchase.

05. Surprise Scratch Voucher

1. Customers completing an eligible successful online payment may receive a promotional Scratch Voucher through the supported Quick24 order-success experience.
2. The voucher provides a surprise promotional benefit as revealed through the applicable scratch interface.
3. The type, value and redemption conditions of the reward are determined by the active voucher programme.
4. The voucher is not an additional guaranteed percentage discount or fixed cash reward.
5. A successfully completed online payment and valid order status are required for eligibility.
6. COD orders and unsuccessful online payments do not qualify for the prepaid scratch voucher benefit.
7. Any redemption deadline, usage restriction or product eligibility condition should be displayed with the revealed reward.
8. A voucher may be invalidated or appropriately adjusted where the underlying order is fraudulent, cancelled or refunded, subject to applicable rights.

06. Free Shipping on Orders of ₹499 or More

1. Quick24 offers free standard shipping on eligible orders where the qualifying discounted product subtotal is ₹499 or more.
2. The threshold is calculated after applicable product discounts, including the additional online-payment discount where applicable.
3. Shipping charges, COD charges, handling fees and other non-product charges are not included when determining whether the ₹499 threshold is met.
4. Where the qualifying product subtotal is below ₹499, the applicable shipping charge may be displayed at checkout.
5. Free shipping applies only to eligible delivery locations and supported shipping services.
6. Free shipping does not automatically waive an otherwise applicable COD charge or another separately disclosed non-product fee.
7. If an order is modified or partially cancelled, free shipping eligibility may be reassessed according to the remaining eligible product value, subject to applicable law.
8. The final applicable delivery charges will be shown in the checkout summary.

07. Offer Calculation & Excluded Charges

For clarity, the following general calculation principles apply to product-based promotional offers.

Discounts are applied to eligible product amounts, not to separately charged delivery or payment fees.

Any supported UME Coins redemption, voucher adjustment or other account credit will follow the applicable checkout rules and disclosed conditions.

08. Example: Discount & Free Shipping

The following is an illustrative calculation for an eligible prepaid order.

09. UME Coins & Wallet Rules

1. UME Coins are promotional loyalty credits provided through eligible Quick24 reward programmes.
2. UME Coins are not cash, legal tender or bank deposits.
3. Coins cannot be withdrawn as cash or transferred to a bank account.
4. Redemption is permitted only where supported by the active Quick24 checkout or wallet system.
5. The number of Coins redeemable on an order may be limited by eligible product value, wallet balance and applicable programme conditions.
6. Coins do not automatically reduce shipping, COD or other non-product charges.
7. Any applicable Coin conversion, expiry, rounding or redemption restrictions should be communicated through the relevant wallet or offer interface.
8. Where Coins are redeemed on an order that is later cancelled or refunded, appropriate restoration or adjustment will follow the disclosed programme rules and applicable law.

10. Cash on Delivery Conditions

1. COD orders are not eligible for the extra 2% online-payment discount.
2. COD orders are not eligible for the online-payment Scratch Voucher.
3. Eligible COD orders may still qualify for free standard shipping where the qualifying discounted product subtotal meets the ₹499 threshold.
4. Any applicable COD charge is separate from the product subtotal and is not waived merely because shipping is free.
5. Welcome and Referral UME Coins are separate account benefits and do not require a COD purchase.
6. COD availability remains subject to checkout eligibility and the Payments Policy .

11. Cancellation, Returns & Refunds

1. Quick24's applicable return, refund and cancellation policies continue to apply to promotional orders.
2. Refunds are calculated with reference to the amounts actually paid and the applicable promotional adjustments, subject to customer rights.
3. If an order is partially cancelled or returned, applicable discounts, shipping eligibility and rewards may require proportionate recalculation.
4. Unused or incorrectly granted promotional benefits may be appropriately adjusted where justified and lawful.
5. Customers retain remedies for defective, damaged, incorrect or materially misdescribed goods under applicable law.

Please review: Return Policy and Return & Refund Policy .

12. General Offer Conditions

1. Offers apply only to eligible customers, products and transactions on Quick24.
2. Offers may be subject to reasonable verification of customer eligibility, payment status and genuine transactions.
3. Multiple offers may be combined only where permitted by their applicable terms and the checkout system.
4. Promotional rewards must not be obtained through duplicate accounts, fraudulent referrals or manipulated transactions.
5. Quick24 may update or discontinue offers prospectively, with appropriate notice where required.
6. Benefits already lawfully earned or confirmed will not be arbitrarily withdrawn through retrospective changes.
7. Any material offer-specific restrictions should be disclosed before the customer completes a qualifying transaction.
8. Nothing in these terms restricts mandatory consumer rights under applicable Indian law.

13. Seasonal & Special Promotions

Quick24 may introduce additional promotional campaigns during festivals, special occasions, brand events or other promotional periods.

Such campaigns may include separate discount percentages, reward amounts, product conditions or validity dates.

Where a separate campaign is active, its specific published terms will apply to that promotion.

Unless expressly stated otherwise, the regular offers on this page do not imply that any festival or limited-time promotion is currently active.

14. Frequently Asked Questions