Let's Get In Touch
Have a question about shopping, orders, payments, delivery or returns? We're here to help you find the right information and support. Connect with Quick24 through our official contact channels.
Contact us for shopping and order-related questions.
Share your query, complaint or relevant order details.
Find our legal entity and registered office details.
📞1. Contact Quick24 Customer Care
Whether you need assistance before placing an order or have a question about an existing purchase, you can reach us using the official contact details below.
Customer Care Helpline
Call us for shopping and order assistance.
Email Customer Support
Send us your questions, complaints or order details.
💬2. How Can We Help You?
Quick24 Customer Care can assist with a range of shopping and service-related questions.
Shopping & Product Queries
Product information, ordering guidance, availability and general shopping questions.
Order Assistance
Order confirmation, processing, status and related concerns.
Shipping & Delivery
PIN code serviceability, shipment updates, delivery issues and missing packages.
Payments & Transactions
Payment failures, transaction concerns and available payment options.
Returns & Refunds
Return eligibility, replacements, cancellation and refund-related concerns.
Account & Security
Login difficulties, mobile OTP verification, account-related issues and suspicious activity.
🏛️3. Our Company
Quick24 is an e-commerce platform operated by Umekart Internet Private Limited.
The platform provides customers with access to available products, brands and shopping categories, together with information about eligible orders, payments and delivery.
For more information about our platform and its vision, please visit our About Us page.
📍4. Registered Office
The following registered office details relate to the operating company behind Quick24.
Umekart Internet Private Limited
Q-53/1, 1st FloorS. A. Farooqui Road
Garden Reach
Kolkata - 700024
West Bengal, India
📄5. Company & Legal Details
Below are the company identification details published for the operating legal entity.
| Platform / Brand | Quick24 |
|---|---|
| Legal Entity | Umekart Internet Private Limited |
| Company Type | Private Limited Company |
| CIN | U51909WB2022PTC253813 |
| GSTIN | 19AADCU0935E1ZG |
| Website | https://quick24.in |
| Customer Care | 8335 000 888 |
| Support Email | help@quick24.in |
📝6. How to Request Assistance
To help us understand your concern, follow these simple steps.
When emailing us, it helps to include:
- Your name and relevant contact details.
- Order ID, where applicable.
- Product or transaction details.
- A clear explanation of your concern.
- Reasonably available supporting information.
⚖️7. Complaints & Grievance Redressal
If you wish to raise a complaint about an order, payment, delivery, seller or product-related issue, please contact Quick24 Customer Care.
Formal consumer grievances are handled in accordance with applicable Indian e-commerce and consumer protection requirements.
To request formal review, email help@quick24.in and clearly describe your concern.
For further information, please visit our Complaint & Customer Support page.
🛡️8. Important Security Reminder
To help protect your account and payments, never disclose confidential authentication information.
- One-Time Password (OTP).
- UPI PIN or ATM PIN.
- Debit or credit card PIN.
- Card CVV or security code.
- Banking passwords.
- Other confidential login credentials.
🔗9. Quick Help Links
Looking for more information? These pages may help answer your questions.
❓10. Frequently Asked Questions
How can I contact Quick24?
What information should I include in an order enquiry?
Can I report a damaged or incorrect product?
Where can I check delivery availability?
Can I visit the registered office to return a product?
How can I escalate an unresolved complaint?
❤️We're Here for Your Shopping Journey
At Quick24, we value clear communication and meaningful customer assistance.
Whether you are exploring products, placing an order or seeking help with a purchase, our goal is to make it easier to find the information and support you need.
Need Assistance?
Connect with Quick24 Customer Care through our official contact channels. We're here to help with shopping and order-related concerns.
CIN: U51909WB2022PTC253813
Website: https://quick24.in